Terms of Service

1. Who you are dealing with

Woodor.AI is a website and brand operated by OMI OPTICS USA LLC ("we", "us"). These terms cover the Woodor.AI site, the Agent Fleet software, and the cloud services that paid tiers use. Using any of them means you accept these terms.

2. The free tier

Agent Fleet is free to use on your own network, for as many machines as you have, with no account and no time limit. Free means free: we will not begin charging for what is free today. It comes with no warranty and no support commitment.

3. Subscriptions and billing

Paid tiers are sold and billed through Shopify. Your subscription renews on the interval you chose — monthly or yearly — until you cancel it. Prices are shown at checkout, and a price change never applies to a period you have already paid for.

Cancelling is done in your Shopify customer account, or by writing tocontact@woodor.ai. Cancellation stops the next renewal; the tier you paid for stays active until the end of the period you paid for.

4. Your licence key

A subscription gives you a licence key. The key is the credential. Anyone who has it can activate a machine against your subscription and take one of your device slots, so treat it the way you would treat a password. We will replace a key you believe has leaked; we cannot undo activations someone else made with it before you told us.

5. Device limits

Plus activates up to 3 machines and Pro up to 5. These are limits on simultaneous activations, not a metered charge — you are never billed for going near them, you simply cannot activate past them.

Run am activate --remove on a machine to return its slot immediately. A machine counts by a hash of its hardware identifier, so reinstalling your operating system or swapping a drive does not consume a new slot; a different machine does.

6. What we do not promise

Messages are not stored permanently. Messages held on the cloud relay are retained according to the policy on ourprivacy page — 30 days on Plus, 90 on Pro, 180 days after cancellation — and then deleted. Agent Fleet is a way for your sessions to reach each other, not a place to keep anything you need later. Keep your own copy of anything that matters.

We aim to keep the service running and will not pretend it cannot break. The software and the services are provided as they are, without warranties of any kind. To the extent the law allows, our total liability for any claim relating to the service is limited to what you paid us in the twelve months before the claim, and we are not liable for lost profits, lost data, or indirect or consequential loss.

7. Using it reasonably

Do not use Agent Fleet to:

• break the law, or help someone else do it;
• reach machines or accounts you are not authorised to reach;
• send malware, or use the relay to distribute it;
• resell the service, or share one subscription across separate organisations;
• work around the device limits, or use one key for machines that are not yours.

We may suspend an account that is doing any of these. Where the situation allows it, we will tell you first and give you a chance to fix it.

8. Your content stays yours

Everything your sessions send through Agent Fleet belongs to you. We claim no rights over it. We store it only to deliver it, and we do not use it to train models or to build anything else.

9. Changes to these terms

When these terms change, the date at the top changes with them. If a change materially reduces what you get, we will tell subscribers by email before it takes effect, and you may cancel.

10. Governing law

These terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law rules, and the state and federal courts located in California have jurisdiction over any dispute arising from them.